Return & Refund Policy

We want you to love your purchase from Nicholas BEST GIFTS. If you’re not satisfied, our return and refund policy ensures a hassle-free process.

1. Return Eligibility

Items may be returned within 30 days of delivery if they are unused, in original packaging, and in resalable condition.

2. Return Process

Contact us at [email protected] to initiate a return. Include your order number and reason for return. We will provide a return address and instructions.

3. Refunds

Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Shipping costs are non-refundable.

4. Damaged or Defective Items

If an item arrives damaged or defective, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost.

5. Non-Returnable Items

Personalized or custom-made items are non-returnable unless defective.